Transportation Solutions

Everything you need to know about shipping with P2P Transports

Frequently Asked Questions

How do I get a shipping quote?

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Getting a quote is easy! You can request a quote online through our quote form, call us at (555) 123-4567, or email us at info@p2ptransports.com. We'll need details about your shipment including dimensions, weight, pickup and delivery locations, and preferred delivery date.

What information do I need to provide for a quote?

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To provide an accurate quote, we need:

  • Pickup and delivery addresses (including zip codes)
  • Cargo dimensions (length, width, height)
  • Total weight of the shipment
  • Type of goods being shipped
  • Preferred pickup and delivery dates
  • Any special handling requirements

How can I track my shipment?

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Once your shipment is picked up, you'll receive a tracking number via email. You can use this number on our website's tracking page, call our customer service team, or download our mobile app for real-time updates on your shipment's location and estimated delivery time.

What areas do you service?

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P2P Transports provides service to all 48 contiguous United States. We have terminals and partners in major metropolitan areas, ensuring comprehensive coverage for both pickup and delivery locations nationwide.

Do you offer insurance coverage?

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Yes, all shipments include basic cargo insurance coverage. We also offer additional insurance options for high-value items. Our team can help you determine the appropriate coverage level based on your cargo's value and specific requirements.

What are your payment terms?

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We offer flexible payment options including credit cards, ACH transfers, and established accounts with net payment terms for qualified businesses. Payment can be arranged at pickup, delivery, or through our online portal for account customers.

Can you handle special or hazardous materials?

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Yes, we are certified to transport hazardous materials and have specialized equipment for various cargo types including temperature-controlled, oversized, and high-security shipments. Additional documentation and special handling fees may apply.

What if my shipment is damaged or lost?

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While we take every precaution to ensure safe delivery, if damage or loss occurs, please contact our claims department immediately at (555) 123-4567 ext. 200. We'll guide you through the claims process and work to resolve the issue quickly and fairly.

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Downloadable Resources

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Shipping Guide

Complete guide to preparing your freight for shipment, including packaging requirements and documentation.

Download PDF
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Bill of Lading Template

Standard bill of lading form for documenting your shipments. Available in both fillable PDF and Word formats.

Download Template
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Rate Schedule

Current shipping rates and service information for all major lanes and service types.

Download Rates
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Insurance Information

Detailed information about cargo insurance options, coverage limits, and claims procedures.

Download Info
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Terms & Conditions

Complete terms of service, liability information, and shipping conditions for P2P Transports.

Download Terms
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Mobile App

Download our mobile app for easy tracking, quote requests, and account management on the go.

Need Additional Support?

Our customer service team is available 24/7 to assist you with any questions or concerns.